Message 1 of 2. Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray. If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting. Do not remove jammed paper at this stage. Load paper If the product is out of paper, follow these steps to load paper.

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HP Deskjet D1320 Printer Troubleshooting

I understand you have issues installing printer drivers for windows 7. Please install the printer drivers for windows 7 using this link.

Replace the cartridges Follow these steps to replace the cartridges. Javascript is disabled in this browser. If print cartridges have been installed, verify the plastic tape covering the ink nozzles has been removed.

Did you make any changes to your printer? The black cartridge might not be included with your product. Solution and Diagnostic Data Collection.

HP Deskjet D Printer – Driver Downloads | HP® Customer Support

Thank you for your patience. I don’t see my operating system. Asia Pacific and Oceania. Print a self-test report Follow these steps to print a self-test report. To see if your product is still under warranty, go to the warranty d11300 website http: Contact HP Support to schedule a repair or replacement. The Virtual Agent is currently unavailable. Unable to s1300 warranty status. If this solution resolved the issuethere is no need to continue troubleshooting.


Drivers for “Deskjet D series” – HP Support Community –

Remove the problem cartridge, and then print with the remaining cartridge. See your browser’s documentation for specific instructions. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access weries support information and solutions.

If these s1300 resolved the issuethere is no need to continue troubleshooting. Didn’t find what you were looking for? The Virtual Agent is currently unavailable.

HP Deskjet D series printer. Reset the printer Press the Power button to turn on the product.

How is this possible? Please try again shortly. Supported borderless photo paper Photo paper type. Please use the product number and serial numbers of the new product to validate warranty status. Note on archived topics.

How to print a self-test report Make sure that the product is turned on. If pieces of paper remain in the product, more paper jams can occur.


HP Deskjet D Printer. In tray and out tray capacity. Make sure that the type of paper listed in the Type is drop-down list matches the type of paper loaded in the product.

Perform a power reset Follow these steps to reset the product. HP has scanned your product but currently has no suggestions for driver updates.