Use these steps to troubleshoot this condition. I have discussed this with an online HP tech, with little problem solving, with an ultimate solution to replace the unit. Click File , click Export , type a filename that is easy for you to remember, then click Save. We were unable to find any drivers for your product. Once you have checked the BIOS for problems, use the Hardware and Devices troubleshooter to check the hardware for problems. The following procedure is an example of how to correct a No burner is currently available message in CyberLink Power2Go.

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Confirm the deletion by clicking Yes. HP is compiling your results. This drive are dark slate blue with a black carbonite tray door.

HP DVD Writer Drives – DVD Series Internal and External Drive Identification

Those familiar with editing the Windows registry can save time by adding a LowerFilters value to the Windows Registry instead of reinstalling the software. Use the Hardware and Devices troubleshooter If a window does not open when discs are inserted into the drive and the drive does not display in File Explorer, it might be a problem with the fevice.

Hp Dvd Writer d Usb Device Then complete the following steps. If you are using a desktop computer with BIOS version 7 or greater running Windows 7 Turn off the computer and wait five seconds.


HP PCs – CD/DVD Drive Is Not Detected (Windows 7) | HP® Customer Support

Select your operating system and versionChange Dvv operating system: You need to be a member in order to leave a comment.

Serial number and model number location for the HP DVD Writer internal drives The sticker containing the serial number and the product model number for the internal DVD Writer drives is located on top of the device.

If you suspect that the drive might be bad after using these steps, test the drive to see if the hardware has failed. The emergency eject hole 2 is just above the volume control.

Europe, Middle East, Africa. I will be back shortly to this post to respond. The Virtual Agent is currently unavailable.

This option requires basic OS understanding. If the drive cannot be enabled, a required software service or driver is disabled or not functioning properly. The drive should work correctly once it has been enabled. Asia Pacific and Oceania.

To reset the drive, follow these steps:. I guess I really should have purchased the CD, instead of electronic. The edges of metal panels can cut skin. All LEDs, buttons and connections are installed in the right side of the drive, starting with the Eject button 4and following with the Drive activity light 3the Camcorder activity light 2and 0140d Transfer button Click Fileclick Exporttype a filename that is easy for you to remember, and then click Save.


HP PCs – CD/DVD Drive Is Not Detected (Windows 7)

In Windows, search for and open Device Manager. Click the Download button, and then follow the on-screen instructions to download and install each applicable update. I wil keep coming back for sure. Register a new account. Windows checks for problems.

I don’t know what happened, but something got screwed up, and it would be a tremendous relief and burden relief to have things like the way they were. Choose ‘Refresh’ to update the list. For any other error, refer to the information that is provided with the error code.

I believe I also get a message something in regards to that the drive is not accessible.

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